How to Purchase Tickets
Tickets can be purchased either by phone or online.
≪Please read the following information before purchasing tickets.≫
- Programs etc. are subject to change in case of unavoidable circumstances.
- Purchased tickets may not be cancelled or changed, except when the performance is cancelled.
- Tickets will not be reissued under any circumstances. Please be sure not to lose your tickets.
- Preschool children will not be admitted. In the case of ballet performances,
children 4 years old and over will be admitted. - One ticket per person is required for admission to the venue.
- All seats are reserved. Please be seated in your designated seat.
- Photography, sound and video recording, use of mobile phones etc. in the venue are strictly prohibited.
- Resale of tickets through internet auction sites etc. is not permitted, as problems can result.
Telephone orders
Application
Japan Arts Pia Call Center
81(570)00‐1212
(Open 10:00 a.m. – 4:00 p.m. Closed Tuesday (or the following business day if a concert presented by Japan Arts is held on a Tuesday) and during the New Year holiday period.)
(Open 10:00 a.m. – 4:00 p.m. Closed Tuesday (or the following business day if a concert presented by Japan Arts is held on a Tuesday) and during the New Year holiday period.)
*To order from the call center, you must be able to provide a mailing address in Japan or pick up the tickets at a convenience store in Japan.
Internet Orders
*Only credit card payment is accepted. Tickets must be picked up at the box office “will call.”
*Seats will be assigned by the system.
*A handling fee of JPY 500 (tax included) is charged per ticket.
*Changes or refunds will not be accepted except when the performance is canceled.
STEP1
Please select the performance.
Please click the “Buy Tickets Online” button on the performance information page.
Please click the “Buy Tickets Online” button on the performance information page.
STEP2
Please select the date of your visit.
STEP3
Please select the ticket type and number of tickets.
STEP4
Please enter your customer details.
STEP5
Please enter your credit card details.
STEP6
After confirming the details of your order, please check “I agree to the terms and conditions.”
STEP7
Your purchase has been completed. The details of your order will be sent to the e-mail address that you entered
in the customer details when ordering. Please be sure not to lose this information.
in the customer details when ordering. Please be sure not to lose this information.
STEP8
On the performance day, please present your order information at the box office of
the venue and pick up your tickets.
the venue and pick up your tickets.
